What We Offer
Our Services
A complete ecosystem of warehouse storage services -- from planning to production, delivery to ongoing support.
Custom Rack Design
Tailored racking systems built to your exact warehouse dimensions, load requirements, and forklift specifications.
Engineering Support
Full CAD drawings, 3D layout planning, and structural calculations provided before production begins.
Quality Inspection
Rigorous multi-stage QC process ensures every unit meets international standards before leaving our factory.
Packaging Solutions
Export-grade packaging designed to protect products during ocean freight and minimize container space waste.
Global Shipping
Optimized container loading and worldwide logistics coordination to reduce freight costs and delivery time.
After-sales Support
6-hour response guarantee, installation guidance, operator training, and long-term technical assistance.
Ready to optimize your warehouse operations?
Tailored to Your Space
Custom Design
No two warehouses are the same. Our engineering team analyzes your facility layout, stored product characteristics, and operational workflow to design a storage system that maximizes every square meter of your space.
- Specific dimensions matched to your building footprint
- Custom load capacity per level -- from 500 kg to 4,000 kg+
- Forklift entry configurations (single or double deep)
- Compatible designs for multiple SKU sizes on one system
- Modular architecture -- expand as your business grows
- Tool-free assembly: fully operational in under 1 hour
100%
Custom-Built Solutions
15+
Years Design Experience
Technical Excellence
Engineering Support
Our experienced engineering team provides comprehensive technical documentation and global support throughout every project phase.
Site Analysis
We review your warehouse floor plan, ceiling height, column positions, and operational flow to identify the optimal storage strategy.
CAD Drawings
Detailed 2D CAD drawings with precise dimensions, material callouts, and installation specifications delivered before production.
3D Layout Planning
Photorealistic 3D visualizations help you validate the design, identify potential issues, and gain stakeholder approval quickly.
Global Tech Support
Our technical team is available worldwide -- 6-hour response guarantee, 24-hour solution delivery, remote or on-site assistance.
Need a Technical Consultation?
Share your warehouse parameters and our engineers will prepare a preliminary layout and load analysis -- completely free of charge.
Durability & Longevity
Surface Treatment
The right surface finish is critical to rack longevity. We offer multiple treatment options to match your environment -- from standard warehouses to cold storage and corrosive industrial settings.
Hot-Dip Galvanizing
Superior protection for outdoor or high-humidity environments. Zinc layer penetrates the steel surface for long-lasting rust prevention -- 20+ year lifespan.
Electrostatic Spraying
Cost-effective option for light-duty applications. Smooth, even coat with good adhesion and a clean aesthetic finish.
Zero Defect Policy
Quality Inspection
Every rack that leaves our factory has passed a rigorous multi-stage inspection process. We back our products with international certification and a long-term quality guarantee.
Raw Material Testing
All steel is sourced from certified mills. Each batch undergoes tensile strength, yield point, and chemical composition testing before entering production.
In-Process Inspection
Dimensional accuracy checks at every production stage -- cutting, punching, bending, and welding -- to ensure components meet design tolerances.
Weld Quality Control
All welds are visually inspected and tested for penetration depth and tensile strength. Critical joints undergo ultrasonic or magnetic particle testing.
Load Capacity Testing
Finished assemblies are load-tested to 125% of rated capacity. Results are documented and available for customer review upon request.
Surface Finish Inspection
Coating thickness, adhesion, and color uniformity are measured using professional instruments. Any imperfections trigger immediate rework.
Pre-Shipment Final Check
Complete assembly verification, parts count, and packaging inspection before every shipment. Certificate of conformity issued with each order.
Internationally Certified. Rigorously Tested.
All products comply with international racking standards. Request our quality documentation with your inquiry.
Export-Ready
Packaging Solutions
Our packaging team is specialized in export logistics. We design packaging that protects your products during long ocean voyages while maximizing the number of units per container -- reducing your total freight cost.
Sea-Freight Grade
Heavy-duty carton, foam corner protection, and steel banding for ocean shipping durability.
Container Optimization
We calculate and arrange loading plans to maximize units per 20ft or 40ft container.
Anti-Rust Protection
VCI film wrapping and desiccant packets prevent surface corrosion during transit.
Clear Labeling
Multi-language labels, part numbers, and assembly diagrams packed inside each bundle.
Worldwide Delivery
Global Shipping
We ship to over 60 countries. Our logistics team handles everything from factory to port -- and can coordinate door-to-door delivery on request.
60+
Countries Served
From Southeast Asia to Europe, Middle East, and the Americas -- SDREX RACK delivers globally.
15d
Avg. Production Lead Time
Standard products ship in 10-15 days. Complex custom orders within 25-35 days.
100%
On-Time Delivery Rate
Five production lines and strict scheduling ensure your order ships on the agreed date.
Shipping Services We Provide
- FOB, CIF, DAP, DDP terms available
- FCL (Full Container Load) and LCL (Less-than-Container Load)
- Air freight for urgent small orders
- Real-time shipment tracking and documentation
- Import customs clearance assistance on request
- Loading plan optimization to minimize freight cost
Ready to get a shipping estimate?
Long-Term Partnership
After-sales Support
Our relationship doesn't end at delivery. We provide comprehensive post-sale support to ensure your racking system performs reliably for its entire 20+ year service life.
6-Hour Response Guarantee
Submit a support request and our technical team will acknowledge and begin working on your issue within 6 hours -- any time zone, any day.
24-Hour Solution Delivery
For technical issues, replacement parts, or design modifications -- a complete solution is delivered within 24 hours of your request.
Remote Installation Guidance
Video call-based installation support with step-by-step guidance from our engineers. Available in English, Chinese, and Spanish.
Free Operator Training
Comprehensive training materials and live training sessions for your warehouse team -- safe operation, daily inspection, and load management best practices.
Matching Support Posts Available
We offer matching support posts in various lengths to suit your specific product dimensions.
Annual Inspection Support
We provide inspection checklists and remote review services to help you maintain rack safety compliance year after year.
Need support for an existing order?
Our after-sales team is standing by to help you.
Your Competitive Advantage
Why Work With SDREX RACK
Choosing the right racking partner impacts your operations for decades. Here's why industry leaders across 60+ countries trust SDREX RACK.
Factory Direct -- No Middlemen
We manufacture everything in-house across 5 production lines. No third-party suppliers, no markup layers. You get factory pricing with full quality control.
15+ Years of Proven Experience
Since 2009, we have delivered thousands of warehouse projects across cold storage, e-commerce, automotive, and logistics sectors worldwide.
No-Splice International Steel
We use full-length, unspliced Q235/Q345 steel -- the same grade used in international construction standards. No weak joints, no deformation under load.
100% Customizable Products
Every rack is designed around your specific warehouse, products, and equipment. We accommodate any dimension, load rating, or configuration requirement.
Modular & Tool-Free Assembly
Our bolt-free modular design requires no ground work and assembles in under 1 hour. Reconfigure or expand your system as your business evolves.
Container Loading Optimization
Our packaging team designs loading plans that maximize units per container, consistently reducing our customers per-unit freight cost by 15-25%.
20+ Year Service Life
Premium materials, precision manufacturing, and protective coatings combine to deliver racks that outlast competitors products -- dramatically lowering your total cost of ownership.
End-to-End Project Management
From first inquiry to final installation, a dedicated project manager coordinates every step -- design, production, QC, shipping, and after-sales support.
15+
Years in Business
60+
Countries Served
5
Production Lines
20yr
Product Service Life
Join 1,000+ satisfied customers worldwide.
Tell us about your project and discover the SDREX RACK difference.
Common Questions
Frequently Asked Questions
Can't find the answer you're looking for? Our team is happy to help -- just send us an inquiry.
Can you manufacture racks to my specific dimensions?
Absolutely. All of our products are fully customizable. We design and manufacture racks to your exact warehouse dimensions, load requirements, forklift specifications, and any other site-specific constraints. Simply share your floor plan and requirements -- our engineering team will prepare a tailored proposal at no charge.
What is the minimum order quantity (MOQ)?
Our MOQ varies by product type. For standard pallet racking, the typical minimum is one bay (3 uprights + beams). For turnover/stack racks, the minimum is usually 10 units. We encourage you to contact us with your exact requirements -- we are flexible and work with customers at all project scales.
How long does production and delivery take?
Standard products are typically ready in 10-15 working days after order confirmation and deposit receipt. Complex custom orders may require 20-35 days. Ocean freight transit time depends on your destination -- typically 15-35 days to most major ports worldwide. We provide a firm delivery schedule with every order.
Do you provide CAD drawings before production?
Yes. Our engineering team provides full 2D CAD drawings and 3D layout visualizations before production begins. This allows you to verify dimensions, layout, and configuration -- and request any changes -- before a single piece of steel is cut. This service is included at no extra cost.
What steel grade do you use, and why does it matter?
We use Q235 and Q345 international-grade steel sourced from certified mills. Critically, we use full-length, unspliced steel -- meaning no joints or welds along the column or beam length. Spliced steel is a common cost-cutting measure that creates weak points and causes deformation under load over time. Our no-splice policy is a key reason our racks last 20+ years.
What surface treatment options are available?
We offer epoxy powder coating (most popular, available in any RAL color), hot-dip galvanizing (for outdoor or high-humidity environments), electrostatic spraying, and specialized cold-storage coatings rated to -30°C. The right choice depends on your environment -- our team will recommend the best option for your application.
Do you offer installation services?
We provide comprehensive remote installation guidance via video call, step-by-step assembly manuals, and free operator training. For large-scale projects or specific regions, we can arrange on-site installation support -- please discuss this with our team at the inquiry stage.
How do you handle shipping and customs?
We ship on FOB, CIF, DAP, and DDP terms depending on your preference. Our logistics team prepares all export documentation (packing list, commercial invoice, bill of lading, certificate of origin, and certificate of conformity). We can also assist with import customs clearance coordination on request. Our container loading optimization consistently saves customers 15-25% on freight costs.
What warranty do you provide?
Our racks are built to last 20+ years under normal operating conditions. We provide a structural warranty against manufacturing defects and offer spare parts supply for the full product lifespan. Any quality issue identified within the warranty period is resolved at no cost to you -- including replacement parts and shipping.
How do I get started with a quote?
Click any "Request a Free Quote" button on this page and fill in the inquiry form. Share your warehouse dimensions, product type, required capacity, and any other relevant details. Our team will respond within 6 hours with questions or a preliminary proposal. The initial consultation and layout planning are completely free of charge.
Still Have Questions?
We're Here to Help
Our technical and sales team responds within 6 hours. No question is too small -- we want to make sure you choose the right solution for your warehouse.
Response within 6 hours · Free consultation · No obligation
